Problems10
Problems we solve
Start from what is slowing the work down. Each page says what it usually means and what you can fix yourself, without buying software, before paying anyone.
These are the problems organisations bring to a software team most often: a spreadsheet that keeps breaking, records still on paper, the same thing typed into two systems, figures nobody can see, bookings lost in WhatsApp, stock that never matches, bought software that does not fit, an app idea with no starting point, a developer who has gone, and a system that stops without internet. Every page begins with things you can do at no cost.
Our business runs on a spreadsheet that keeps breaking
Several people, one file, and nobody is sure which copy is right.
What to try firstPaperEverything is still on paper
Books, forms and files. Finding one record means finding one person.
What to try firstDouble workWe type the same thing into two systems
An order in WhatsApp, again in a sheet, again in the accounts.
What to try firstReportsI cannot see what is happening in my business
The figures exist, in five places. The answer arrives a month late.
What to try firstBookings and ordersBookings and orders get lost in WhatsApp
Messages on three phones, a double booking, and an order nobody saw.
What to try firstStockThe stock on the shelf never matches the book
You run out of what sells and sit on what does not.
What to try firstBought softwareThe software we bought does not fit how we work
Staff keep a spreadsheet on the side because the system cannot do it.
What to try firstNew ideasI have an app idea and do not know where to start
A good idea, a small budget, and no way to tell if anyone wants it.
What to try firstInherited systemsOur developer left and nobody can change the system
It still runs. Nobody has the passwords, and nobody dares touch it.
What to try firstConnectivityThe system stops when the internet goes down
No signal, no sales. Staff go back to paper and never catch up.
What to try firstOur rule: software last
A good share of the problems brought to us do not need custom software. They need a tidier spreadsheet, a setting switched on, or a routine. Each page here says when that is the case, because a system built on a broken routine only makes the mistakes faster.
Describe the problem. We will send back a scope.
Say what is slowing the work down and who is affected. You get a one-page scope in plain words: what would be built first, how long it takes and what it costs. It is free, and you owe nothing if you do not go ahead.