ServiceFrom N$2,499.99
Integrations
Most organisations already own several good tools that do not talk to each other. Joining them is often cheaper than replacing any of them.
An integration lets two systems pass information without a person retyping it. ADA Lab connects online payments (+ N$4,999.99), automatic SMS and WhatsApp messages (+ N$2,499.99), and other systems such as accounting or payroll (+ N$4,499.99 each). Before quoting we check that the other system allows a connection, and we tell you if it does not.
What is covered
- A check of what each system allows
- The connection itself, tested with real records
- Handling of failures and retries
- A log of everything sent and received
- An alert when the connection breaks
- Keys and passwords stored safely, in your name
When you need this
- Payments are matched to orders by hand.
- Customers are reminded only when someone remembers to message them.
- Sales are retyped into the accounting package.
- A fingerprint reader, scale or scanner has data nobody can use.
- You are thinking of replacing a system only because it stands alone.
How it fits together
- Your systemWhere the record is first entered
- ConnectionA secured link, using keys held in your name
- Other systemThe payment provider, message service or accounts package
- ReplyPaid, delivered or saved, written back to your record
- Log and alertEverything recorded. Failures reported the same day
Prices
| Work | Price | Notes |
|---|---|---|
| Online payments | + N$4,999.99 | Needs your own merchant account. Their fees are theirs. |
| Automatic SMS or WhatsApp messages | + N$2,499.99 | Charged per message by the provider. |
| Connection to another system | + N$4,499.99 | Accounting, payroll, a device. Each. |
| A check of what is possible | Free | Before any quote. |
How the work runs
Check
We read what the other system allows and say plainly what can be done.
Accounts
Provider accounts are opened in your organisation's name.
Build and test
With small real transactions or messages, not only pretend ones.
Watch
A log and an alert, so a broken link is noticed the same day.
Common questions
Which payment providers do you connect?
Whichever one you hold a merchant account with, provided it offers a way for software to connect. The provider is confirmed during the scope, because their terms, fees and requirements differ and change.
Can you send messages from our normal WhatsApp number?
Automatic messages go through WhatsApp's business service, which has its own sign-up, rules and per-message charges. We set that up with you. Your ordinary WhatsApp Business app carries on for conversations.
What if the other system has no way to connect?
Then we say so. Sometimes a regular file export and import is a workable second best. Sometimes the honest answer is that it cannot be done.
Who holds the keys and passwords?
You do. Provider accounts are opened in your organisation's name, and we work with access that you can withdraw.
Describe the problem. We will send back a scope.
Say what is slowing the work down and who is affected. You get a one-page scope in plain words: what would be built first, how long it takes and what it costs. It is free, and you owe nothing if you do not go ahead.